|I last got in touch to let you know that we’re sending our customers a health insurance premium rebate. I’m writing to you today to give you some details about your clients’ rebate payments.
As you know, we pledged to provide a rebate because we wanted to do the right thing and pass back any exceptional financial benefit ultimately arising as a result of the impact of COVID-19 to our UK health insurance customers. We’re now delivering on that pledge.
UK health insurance customers who paid a premium between 23 March and 30 September 2020 are eligible for the rebate. The payment will be made to the individual or organisation that pays Bupa for the policy.
We’ll begin making rebate payments this week which will continue weekly until the end of July based on your clients’ renewal dates. We’re starting with payments to Consumer and SME customers, and Corporate clients will begin to receive theirs from late May.
We’ll write to customers with details of their rebate payment, click on the links below to see examples:
– Consumer rebate letter – cheque
– Consumer rebate letter – BACS
– SME rebate letter – cheque
– SME rebate letter – BACS
– Corporate rebate letter – single group
– Corporate rebate letter – multiple group