AXA Health Rebate and Covid Support

AXA Health Rebate and Covid Support

Following on from BUPA and WPAs promise to reimburse a certain amount of premiums following COVID restrictions, AXA Health have now also confirmed their Customer promise.

In brief they have announced their commitment to not profit from any delay in treatment and to rebate individual members, SME business and Large corporate, if appropriate.

They have also launched their new ‘Clinical Support Service’ providing quick and easy remote access to specialist consultants. In addition to this, for any members who use this service they are removing the excess and policy limits until point of treatment when normal policy rules apply. This is available until 30th June 2021.

Not stopping there, they have given all individuals and SME members access to unlimited Doctor@Hand appointments and for the duration of the current crisis until the 30th June 2021 they have arrange to pay for prescriptions to be delivered to members homes. The prescription cost will be the same price as the NHS England fees.

In addition to the Doctor@Hand all Individual and SME members will receive access to Thrive (A mental wellbeing app free of charge until the 30th September 2021.

Emma Clay, Employee Benefits Consultant has welcomed the move to provide these additional services for a length of time and is pleased that AXA Health are following through, like other insurers with their promises on rebates. It has been a terrible year for companies financially and every little bit helps. Employers implement these schemes to help support their employees with their health issues and daily mental health & wellbeing, knowing that the Insurers are fully supporting their customers with rebate promises really does support the employer to provide such valuable benefits.

For further information regarding these services please get in contact with us today.

AXA Health Covid19 Customer Promise update

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