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Group life cover and swine flu - Your questions answered

In relation to recent events concerning swine flu and following a number of queries we can confirm the following questions:
 
 
 
 
 
 

1.

Q: Will claims be adjudicated as usual?
 
A: Claims related to a swine flu pandemic will be adjudicated according to the contract terms, as would any other claim.
 
 

2.

Q: Are there any special restrictions?
 
A: There are no special provisions relating specifically to swine flu claims.
 
 

3.

Q: In the event of a pandemic, will you be able to provide service as normal? What are you doing to prepare to continue service?
 
A: We have business continuity plans and risk management processes in place designed to help us continue functioning in the event of a business disruption.
 
 

4.

Q: If a swine flu pandemic is declared would an 'Event Limit' be applied?
 
A: We can confirm Canada Life will not apply an 'Event Limit' on any policy if a swine flu pandemic is declared.
 
 

5.

Q: Have Canada Life imposed any travel restrictions on their policies?
 
A: We can confirm Canada Life have no restrictions on overseas travel within their policy conditions.
 
 
 
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Please note, all insurers will have different rules and benefits.
 

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